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Financial Counselling

Financial Counselling & Consumer Education

CCSS Financial Counselling
Contact: Linda Davis (Manager)

Ph: 02 8822 2222

CatholicCare’s Financial Counselling program provides support, information, and advocacy to enable people in situations of financial difficulty to develop the understanding, skills, knowledge and confidence to explore their options and return to a situation of financial sustainability.

Financial counselling is a free and confidential service. The financial counsellors are professionals who have an extensive knowledge of a range of areas of law and policy, including consumer credit law, debt enforcement practices, the bankruptcy regime, industry hardship policies and government concession frameworks.

From time to time, many people find themselves struggling to buy food, pay the rent or mortgage and can be juggling numerous debts. If you’re in this situation, a financial counsellor can help you understand your options so that you can get back on your feet. Financial counselling and consumer education can help you:

  • To review your budget and assist with putting together a moneyplan that builds capacity to live within your means;
  • Understand consumer issues such as consumer rights, provision of service related to utilities and information about hardship arrangements
  • With advocacy and negotiations with creditors and other organisations;
  • To complete or respond to legal or court documents;
  • Provide information about insolvency and bankruptcy.

Knowing that times of financial difficulty can put great stress on individuals and family, financial counsellors are specially trained in counselling skills to listen and explore with clients their current circumstances and to look forward and improve situations with goal setting and skill-building to generate awareness of longer term capabilities and outcomes.

Financial literacy workshops and consumer education sessions can also be arranged for groups at schools, medical centres, libraries and community service locations. Please contact us for more information about the group education sessions.

Locations & Times


38 Prince Street

Blacktown  NSW 2148

Ph: 8822 2222 fax: 8822 2299

Email: via CCSS secure email service 


Monday, Tuesday, Thursday – 9am to 8pm

Wednesday - 8am to 5pm

Saturday – 9am to 1pm


Rouse Hill

Located within Hills Community Aid

Civic Aid (next to Westpac)

Rouse Hill Town Centre

Cnr Windsor Road & White Hart Drive

Rouse Hill NSW 

Email: via CCSS secure email service


Tuesday - 9am to 5pm



Ann D Clark Building

2A Villiers Street, Parramatta, NSW, 2150

Ph: 9933 0222 Fax: 9933 0299

Email: via CCSS secure email service


Monday - 12pm to 8pm



The Holy Family Centre

Cnr of Emert Parade and Weber Crescent

Emerton, NSW, 2770

Ph: 8822 2222, fax: 8822 2299

Email: via CCSS secure email service


Tues, Wed, Thurs, 9am to 5pm


Emerton Drop-in Service

The Shed

Cnr of Emert Parade and Weber Crescent

Emerton NSW 2770.

Ph: 8822 2222, fax: 8822 2299


Last Wednesday of every month - 11am to 1pm



(Gambling & Relationship Counselling also available)

Springwood Drop-in Centre

Shop 12, 150 Macquarie Road

Springwood, NSW

Ph: 8822 2222, fax: 8822 2299

Email: via CCSS secure email service


Friday - 10am to 4pm

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